Engineering Organizational Excellence
CivAIgentics empowers governments and organizations through process and organizational engineering - delivering efficiency, cutting costs, and building sustainable systems of trust.
We specialize in:
Lean Six Sigma consulting & workflow optimization
Organizational system design & process engineering
Public-sector digital transformation (with smart tools applied where they fit)
I’m Dr. Steven Sierra Alcabes—Lean Six Sigma Master Black Belt, and nearly 18-year military veteran. Across two very different uniforms (Army/USAF) and one city badge, I’ve already:
- Delivered over $6 million in revenue for Midland’s Utilities Department by dissecting billing logic, fixing 5,700 accounts, and hard-wiring DMAIC controls in just six months.
- Prevented $3M in military costs and liabilities through OSHA compliance sweeps, lead-exposure containment, tuberculosis-screening redesign, and a full-scale enterprise hearing-conservation overhaul.
- Secured citywide operations by containing vendor-data risks and establishing bonding/insurance checkpoints — ensuring every contract meets the right thresholds.
- Developed the city’s first Lean Six Sigma Training and Certification Program, fully accredited by the Council for Six Sigma Certification (CSSC).
- Instituted citywide Standard Operating Procedure (SOP) program, creating consistency, accountability, and operational resilience across departments.
That’s more than $9 million in verified value—before counting the long-term gains already in the pipeline.
Front-Line Precision, Board-Room Results
While leading public-health and risk-management teams for the Army and Air Force I:
- Cleared 1,500 safety findings and rewrote the audiogram workflow, shielding the Air Force from $308 k in OSHA penalties.
- Investigated and remediated a multi-site lead-exposure threat, preventing $1.6 million in potential mission loss.
- Cut tuberculosis screening by 75 percent, saving $486 k a year while processing 29,000 trainees faster.
- Drove immunization compliance from 18 percent to 99 percent in six weeks—no lost missions, no media headlines.
That same discipline underpins everything CivAIgentics delivers today.
How We Work
Rapid Efficiency Scan – Ten days to surface leak points, waste, and revenue upside.
ROI-Backed Blueprint – A business case your CFO or City Council can sign off on in a single session.
Implementation Pods – Your people plus our experts, sprinting through Lean Six Sigma playbooks and structured improvement cycles (with automation or AI applied only when it adds measurable value).
Knowledge Transfer – SOPs, dashboards, and repeatable workflows handed back to you so the wins compound—without consultant lock-in.
Choose CivAIgentics™ for
- Municipal DNA + Military Precision – Solutions born in real-world public service, not in a slide deck.
- Audit-Ready Metrics – Every claim tied to council briefings, DoD records, or finance-vetted forecasts—no fuzzy math.
- Speed-to-Value – First measurable gains in weeks; full ROI inside one budget cycle.
- Culture as a Deliverable – We build your in-house Belt talent and leave behind systems and workflows that hum on their own.